Privacy Policy

1. Data Collection

We only collect the information necessary to fulfill your orders, deliver digital dispatches, and improve our platform. This includes:

• Order Information: Name, shipping address, billing address, and contact details.
• Account Data: If you join our community, we store your login credentials and purchase history.
• Device Information: Standard analytics (IP address, browser type, timezone) to ensure site security and optimize our storefront.

2. How We Use Your Data

We do not believe in tracking you for the sake of tracking. Your data is used exclusively to:

• Process payments and ship your apparel safely.
• Communicate updates regarding your order or shipping status.
• Screen orders for potential risk or fraud.
• Send you updates regarding the Pay It Forward syndicate (only if you opt-in).

3. Information Sharing

We do not sell your personal data. We share your data only with the essential third-party infrastructure required to run Pumpkin Duke:

• Payment Processors: To securely handle your transactions (e.g., Stripe, PayPal). We do not store your credit card numbers on our servers.
• Shipping Partners: To generate tracking labels and deliver your orders.
• Legal Compliance: We may share information if required to comply with applicable laws and regulations, or to respond to a lawful request.

4. Cookies & Tracking

We use essential cookies to keep track of your cart contents while you browse and to keep you logged into your account. We may also use anonymous analytics cookies to see which embroidery designs are getting the most attention so we know what to forge next.

5. Your Rights

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or completely erased from our database. If you would like to exercise this right, contact us directly.